Privacy Notice

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Privacy Notice


Hidaya Foundation (HIDAYA) respects your privacy when you visit our website, and we appreciate your trust that we will do so diligently and carefully. This notice of HIDAYA’s privacy policy is intended to help you understand our online information security practices. It covers the information we collect when you are on our website; it will also help you understand what we do with the data collected on our website and provides you with an option to opt out, should you decide to do so. By visiting our website, you are accepting the practices described in this Privacy Notice.


What information does HIDAYA collect and how is it used?

When you are simply visiting or browsing our website, we do not collect your personally identifiable information. We are able to trace and recognize your Internet Service Provider and the domain name or IP address of the computer from where you are connected. We use this information to count the total number of visitors to our site to measure and track the traffic on our website. The process does not collect information on individual users; we are unable to recognize your personal data – such as names, addresses, e-mail addresses, contact information, or credit card information. You are not required to provide any personal information when you visit our website unless you voluntarily choose to do so.

When you submit an online form or make an online donation, we do gather personal contact information such as your name, postal address, e-mail address and phone number. If you are donating online, we also gather information to securely process your donations like program designations against which you want to donate, donation amount, IP address of the computer connected from, date and time of donation; credit card number, type and expiration date in case of credit card transactions; bank name, account number and routing number for check transactions. We do not store the full credit card or bank account number in our database, only the first and last few digits.

The primary use of the above information is for processing of your donation securely. We use the postal address and e-mail information to send our communications via postal mail and e-mail to you.


Does HIDAYA share the information it receives?

We do not share your information with any external individuals, organizations or third parties. There are two exceptions to this rule; we will only share your personally identifiable information with third parties when:

  • You authorize us to share it;
  • We are required to by law to do so, such as subpoenas and court orders


Are children allowed to use HIDAYA’S website?

We encourage children to browse through our website and learn about different projects we work, especially with children in various parts of the world. We do not knowingly solicit data from children, nor do we knowingly market to children.


How secure is the collected information?

Our website has security measures in place to protect the loss, misuse and alteration of the information under our control, and of course, we do not sell, rent, loan, or share any identifiable information regarding our donors with any third party. All online donations made through our website are transmitted using TLS 1.2 (Transport Layer Security) encryption, which is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. While we strive to protect your information, we cannot ensure or warrant the security of such information, since no transaction over the Internet is 100% safe. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems, and to protect against the loss, misuse, or alteration of information that we have collected. We do not store your credit card or bank information in our databases.

When the secure encryption is being used, such as when you are entering credit card information for online donation, you will be able to see the secure symbol at the top of your browser screen – in the shape of a lock. You may click on the lock to verify the authenticity of our digital certificate. Additionally, all of the transactional data we collect from users are protected against unauthorized access with the use of digital certificates.


Does HIDAYA use cookies?

Cookies are small files placed on your computer by a web server that are used by your browser. A cookie cannot read data off of your computer hard disk, nor can it read cookie files created by other websites. At this time, we do not utilize the use of cookies on any part of our website.


What about links to other websites?

Our website does not link to other commercial or non-profit websites. We have links to the Department of Motor Vehicles (DMV), when you are donating a car, for example and links to IRS forms and publications, for your convenience. From time to time, we may add other links to our websites, if we feel that they will be of benefit to our visitors. We do not pass your information along to the linked site. When and if we provide links to additional websites in the future, the privacy policy will reflect those changes accordingly.


What choices do I have?

If you do not wish to receive mailings and/or e-mails from us, you can do so by sending us an email at If you experience any difficulty in removing yourself from our mailings, please contact us toll-free at 1-866-2HIDAYA (1-866-244-3292).


Conditions of use, notices, and revisions

We reserve the right to change or revise this policy whenever deemed necessary without prior notification. Should changes be made, they will be posted on this Privacy Notice with the date of revision. All changes will be effective immediately upon posting. Since this privacy policy may change from time to time, you should check back periodically so that you are always aware of which information we collect, how we use it, and under what circumstances we disclose it. By using our website, you consent to the collection and use of this information by us as outlined herein.

Should you have any questions regarding our privacy policy, please feel free to contact us.

Last updated: March 25, 2019

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