What information does HIDAYA collect and how is it used?
When you are simply visiting or browsing our website, we do not collect your personally identifiable information. We are able to trace and recognize your Internet Service Provider and the domain name or IP address of the computer from where you are connected. We use this information to count the total number of visitors to our site to measure and track the traffic on our website. The process does not collect information on individual users; we are unable to recognize your personal data – such as names, addresses, e-mail addresses, contact information, or credit card information. You are not required to provide any personal information when you visit our website unless you voluntarily choose to do so.
When you submit an online form or make an online donation, we do gather personal contact information such as your name, postal address, e-mail address and phone number. If you are donating online, we also gather information to securely process your donations like program designations against which you want to donate, donation amount, IP address of the computer connected from, date and time of donation; credit card number, type and expiration date in case of credit card transactions; bank name, account number and routing number for check transactions. We do not store the full credit card or bank account number in our database, only the first and last few digits.
The primary use of the above information is for processing of your donation securely. We use the postal address and e-mail information to send our communications via postal mail and e-mail to you.
Does HIDAYA share the information it receives?
We do not share your information with any external individuals, organizations or third parties. There are two exceptions to this rule; we will only share your personally identifiable information with third parties when:
- You authorize us to share it;
- We are required to by law to do so, such as subpoenas and court orders
Are children allowed to use HIDAYA’S website?
We encourage children to browse through our website and learn about different projects we work, especially with children in various parts of the world. We do not knowingly solicit data from children, nor do we knowingly market to children.
How secure is the collected information?
Our website has security measures in place to protect the loss, misuse and alteration of the information under our control, and of course, we do not sell, rent, loan, or share any identifiable information regarding our donors with any third party. All online donations made through our website are transmitted using TLS 1.2 (Transport Layer Security) encryption, which is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. While we strive to protect your information, we cannot ensure or warrant the security of such information, since no transaction over the Internet is 100% safe. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems, and to protect against the loss, misuse, or alteration of information that we have collected. We do not store your credit card or bank information in our databases.
When the secure encryption is being used, such as when you are entering credit card information for online donation, you will be able to see the secure symbol at the top of your browser screen – in the shape of a lock. You may click on the lock to verify the authenticity of our digital certificate. Additionally, all of the transactional data we collect from users are protected against unauthorized access with the use of digital certificates.
What about links to other websites?
What choices do I have?
If you do not wish to receive mailings and/or e-mails from us, you can do so by sending us an email at firstname.lastname@example.org. If you experience any difficulty in removing yourself from our mailings, please contact us toll-free at 1-866-2HIDAYA (1-866-244-3292).
Conditions of use, notices, and revisions
Last updated: March 25, 2019